Aviation ID - Privacy Policy

Privacy Policy


Aviation ID is a data processor that provides a service that enables you to log onto a variety of online services provided by companies with which you or your employer have a business relationship. Each of these service-providing companies has its own policy with regard to how your personal data is processed and those policies can be reviewed by accessing the privacy link provided with each service. Your personal information was entered into Aviation ID by you or an administrator working for your employer. Aviation ID processes your personal information to authenticate your identity, route you to the services you are authorized to use, monitor the security of the connections that are established, contact you regarding any issues with your use of the service, and improve the quality, reliability and usefulness of Aviation ID. This processing is based upon you or your employer’s legitimate interests in efficiently connecting you to services you or your employer has arranged for you to use as well as the legitimate interest of the service providers in the security and usefulness of their services. Your personal data is accessible by your employer. It is also accessible by the companies operating the Aviation ID service (Boeing and Exostar) as well as by the companies providing services.

Storage Locations

Your personal data is stored in the United States, but is transferred to the locations of the service providers and to the locations of your employer.

Information Retention

Data will be retained as long as it continues to be used for the purposes described above, and for seven years thereafter.

Information Removal, Access, Updates and Objections

You have the right to remove your personal information from Aviation ID. If you wish to remove your information from Aviation ID, you can contact your employer to have the information removed. If you wish to change your information, you may ask your employer to change it. If you wish to object to processing, you should inform your employer, if they, rather than you, provided the information to Aviation ID. If you wish to move your information to a different service, you should may contact the help desk which will send you an email with a list of your personal data.

Cookies and Trackers

Cookies are small data files placed on your device by a website when you visit. Aviation ID may use cookies set by us or other companies for tracking purposes or to make our Sites easier to use. Cookies are currently the best way to effectively identify unique website visitors and understand how they navigate our Sites. Like many websites, we do not currently respond to “do not track” browser headers. But with most internet browsers, you can take steps to limit tracking by erasing cookies from your device and by setting your browser to block all cookies or warn you before a cookie is stored. Cookies offer enhanced functionality to the user, but whether you allow a cookie to be placed on your device is up to you. Do not use this site if you do not consent to those cookies being placed on the computer you are using to access this site.

While our cookie names may change over the course of time, they generally fall into the following categories:

Site Features and Processes

These cookies help us deliver products and services that you expect, such as maintaining your shopping cart, processing payments, navigating around Sites, and using live chat to interact with customer service representatives. Some of these cookies may be placed on your device by a third party with which we contract to provide certain services. Without these cookies, our Sites cannot function properly.

Site Preferences

These cookies allow our Sites to remember information that changes the way the Site behaves or looks, such as your preferred language or the region you are in. These cookies can also assist you in changing text size, font and other parts of web pages that you can personalize.

Security and Authentication

These cookies are used to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. Without these cookies, certain Sites features cannot function properly.

Access Suspension

The system will automatically suspend your access to Aviation ID for behavior that violates the terms of use. Your employer will be contacted to resolve such suspension of access.

If you remove your personal information from Aviation ID, you will not be able to use Aviation ID to access the services you or your employer has arranged for you to use.


If you have questions about Aviation ID’s use of your personal information, you may contact the help desk. You may also direct questions to your employer and to the service providers you access. If you are not satisfied with your responses, you may also refer issues to the Data Protection Authority where you live: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080